All orders placed by you are on the basis of these Terms and Conditions and are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgment of your order does not constitute legal acceptance of your order.
The content of the
pages of this website is for your general information and use only. It is
subject to constant change and updates without prior notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance or completeness of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or literal errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by Kenyan Law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains
material which is owned by or licensed to us. This material includes, but is
not limited to, the design, layout, look, appearance, photos and graphics.
Reproduction of this website or any of it’s external content such as blogs and
social media is prohibited other than in accordance with the copyright notice.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of East African Trade.
The information contained in this website is for general information purposes only. The information is provided by neff.co.ke and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be
liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from
loss of data or profits arising out of, or in connection with, the use of this
Every effort is made to keep the website up and running smoothly. However, neff.co.ke takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to server maintenance or technical issues beyond our control.
Cancellation & Returns
You may cancel your
order by giving us notice of cancellation within 1 day of the date of delivery to you or collection
from our office. Such notice may be given by mail, fax or email. If you are
cancelling because of any problem with the goods, please notify us of the
problem at the time of cancellation.
On cancellation for whatever reason, you must return the goods to us at your cost unless we agree that you may dispose of them in which case please comply with the manufacturer’s instructions before disposing of hazardous goods. Where the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, we will meet the cost of return but we ask that you allow us to nominate the courier/carrier